Common Visitor Contractor problem solved

Common problem customers can experience when moving to a digital visitor contractor management solution with built-in compliance is the contractor who fails the compliance test or cannot sign in for any reason when signing in as a contractor will try and sign in as a visitor to bypass the contractor sign-in process.

Several issues can come from contractors signing in like visitors

  • Contractors signing in as visitors bypass key contractor compliance including inductions, qualifications including licenses, insurances, and more.
  • Contractors may now be on-site and not signed in correctly.
  • Notifications will not go out to the appropriate people regarding the contractor arriving on site.

While it may have been ok to sign in contractors on a paper visitor register when you go digital and connect compliance to the sign-in process with inductions, qualifications, insurances, and more it is not ok for contractors to sign in like a visitor.


There are already simple ways to eliminate the issue completely by having a sign-in kiosk designed only for contractors. Where we see this issue commonly is where visitors and contractors sign in through the same kiosk or sign in station.

Need to solve your contractor sign-in process to your building? Book a call and we can discuss with you.
You can book a 15-minute call here